Onestop: A look-back on 2018

With 2018 coming to a close, we wanted to take this time to look back on what has been accomplished this year. 2018 has been a busy but exciting year with a lot accomplished and a lot more to look forward to!

Celebrating a 10-year Milestone

10 years anniversary - onestop custom furniture
Earlier this year, Onestop was able to celebrate 10 years in the industry of custom hospitality furniture. In celebrating these 10 years and the steps it took to reach our goals, we’d like to express our gratitude to all those we have worked together with over the last decade; who helped us grow from just a small team to one of the global leaders in customised hospitality furniture.

We celebrated this momentous event with a delicious dinner at 665 Degree Fahrenheit at Andaz.

 

Travel Trade Maldives 2018

maldives tt
In April this year, we took a trip to the Travel Trade Maldives 2018 – a supplier expo for companies in the travel industry. Here, we had the amazing opportunity to showcase our portfolio and some of the unique materials we work with, as well as engage with reputable leaders in the Maldivian hospitality industry.

 

Project Highlights 2018

During the past 12 months, we also completed a number of exciting projects across The Maldives and Southeast Asia.

Some of our favourite highlights include:

 

Thiladhoo

This project included built-in and loose furniture in public areas of the resort, as well as 23 guest rooms.

 

Lux* North Male Atoll

lux - hospitality furniture maldives
Also situated in the Maldives, this project focused on both built-in and loose furniture and décor across 54 rooms and all public areas.

 

Conrad Maldives Rangali Island

conrad water villa
For this refurbished deluxe beach villa, we managed all built-in and loose furniture for 28 rooms in the resort.

Introducing a New Service: Complete Interior Fitout

Aside from the rest of what we’ve been busy with, we’re also happy to announce the availability of a new service. Instead of only focusing on custom hospitality furniture, we now offer complete interior fit-out services – giving our clients a complete onestop solution to their interior needs.

To date, we’ve managed a number of interior fit-out projects across the region.

One such project is the Singha Estate Mega-project in the Maldives. Singha Estate, in partnership with Café Del Mar, has released plans which consist of a yacht marina, retail outlets, a hotel and stunning white sand beach for the first phase.

the marina @ crossroads

Aside from Singha Estate, we’ve also worked together with Hard Rock Hotel for built-in furniture in rooms and public areas, Saii Lagoon Maldives – Curio Collection by Hilton: built in furniture for rooms & public areas, interior fit out works for public areas at Café Del Mar Maldives, as well as The Marina @ Crossroads Maldives.

Grandhyatt custom furniture interior fit out

 

Welcoming 2019!

In closing, as 2018 comes to an end, we’d like to turn our thoughts to all those who helped make our progress possible. We thank you for the trust and support throughout the years and we are looking forward to a new year that brings new challenges and opportunities for all of us.

With that, we’d like to wish a Happy New Year 2019 to all, with a fruitful and prosperous year to come.

ny 2019

Sincerely,
Onestop

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Suppliers You Should Know: Onestop

Originally published on Hotelier Maldives.

The Maldivian hospitality industry has today grown to a level previously unthought of. With the country labelled as one of the top luxury destinations, guests expect the very best in all aspects of a resort. The design and furnishings of a resort are key to creating a lasting impression and ensuring a luxury tropical island vacation for all visitors.

In the “Suppliers You Should Know” segment of Hotelier Maldives issue 33, we put the spotlight on some of the leading furniture suppliers. Here, we take a brief look at Onestop.

 

Have you introduced any new products?

We unveiled our A+F range during the Guesthouses Maldives Conference 2017. Unlike large resorts and hotel chains, guesthouses often have limited budgets for international marketing and trade shows. However, there is growing support for guesthouses to work together with the government to promote this market overseas.

The Onestop display at the conference showcased four different room styles, including loose furniture and accessories. During the event, guests were able to view the actual furniture and even test it out. We are currently working on an outdoor range of furniture that will be launched towards the end of 2018.

 

What makes your products stand out from the rest of the competition?

We are consultants with well-versed backgrounds in design and engineering. We have our client’s best interests at heart, and with everything we have learned over the years, we’ll guide our clients through each stage of a project, from idea to design and engineering to the finished product. Our technically qualified staff will help translate an idea into a workable vision that fits perfectly into any development’s needs.

 

What makes your company unique?

Instead of the typical assembly-line process adopted by other hotel furniture manufacturers, our projects are underpinned by our unique blend of Chinese high-tech machine-centric production and traditional Indonesian craft techniques. Our strengths come from a combination of skills and expertise rooted in various manufacturing techniques – both modern and traditional. Most importantly, we employ a close collaborative process to ensure every project’s success.

 

For queries, call +65 6743 3665 or email enquiry@onestop.sg.

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Shaffiq & Yang, Founders of Onestop

This article was originally published on Hotelier Maldives, 13 October 2018.

 

We spoke to the founders of Onestop, a Singaporean custom furniture manufacturer supplying premium furnishings to one-third of resorts based in the Maldives, on their foray into the region that is now 10 years in the making.

 

Hotelier Maldives: Onestop actually began as a two-man show, so how did you get started? Were there any challenges in the beginning?

In the beginning, we had to do everything ourselves. Literally, we were both working in separate companies, and we would meet after-hours to discuss this potential business we were building, which was Onestop.

We got our first contract in the Maldives by proving we were not just all talk, but that we could do the job as well. When our first client expressed reservations about our capabilities, we told them: “Don’t give us the contract first. We’ll do up a sample, and if you like it, then you can decide to engage us.”

This kind of attitude built a trust between us and the client, because it shows how we believed we could do the job so well to the extent that we would produce a prototype without any concrete order. When we got the furniture pieces into the Maldives, the client liked what he saw, and that’s how we initially got our start.

leading custom furniture supplier

HM: Does Onestop’s background as a Singaporean company pose any advantages in the Maldives?

A hundred per cent. One advantage is in terms of geographical location. We are four hours away from both the Maldives and China, and two hours away from Indonesia—right in the centre, and in-between these three countries that we trade majorly with.

Being based in Singapore, and comprised of staff hailing from various different ethnic backgrounds, also broke barriers for us. It allows us to communicate with clients and manufacturers alike, who are of different nationalities. Our Team speaks to our clients in English, to the Indonesians we work with in Bahasa Indonesia, or Hindi to Indian clients, and converse in Mandarin with our Chinese manufacturer.

 

HM: Are there any special considerations or challenges to keep in mind when supplying furniture to the Maldives?

The Maldives possesses some harsh weather conditions in terms of its humidity and salinity. Any furniture piece that is to be placed outdoors would need to be resilient to these conditions. Designing furniture for the Maldives thus requires a balance between design, functionality and durability.

So, this is where we come in, where we advise clients when a certain material may not work so well in a certain environment. Clients and designers alike listen to us on this aspect due to the experience we have.

 

HM: Onestop seems to emphasise its “one-stop” concept frequently. Why do you think this aspect of being well-rounded is important to the company?

At the end of the day, when you are developing a property—be it a hotel or a resort or even an F&B establishment—you prefer to just give the project to one company who can take care of it all, while ensuring quality, that the goods are made according to your specifications and deliveries arrive on time, for a small premium.

Thus, we are able to offer a much-needed service to our client at a reasonable price. So, that’s probably why we call ourselves Onestop, where we do everything from fabrics to special finishes, lightings.

To date, we’ve also invested in and have full ownership of a custom furniture factory in China, overseeing its running to improve quality control. We also own a soft furnishings company that does fabrics, curtains and wallpapers, and work very closely with our lighting suppliers and Indonesian counterparts—the same people that we work with from day one until now, so they’ve grown together with us in the past 10 years. Logistics is important to us as well, because it is, essentially, the make-or-break factor in a project.

Two good examples of projects that we were totally involved in are the Sheraton Maldives Full Moon Resort and Kandima Maldives, where we were in charge of most of the furnishings: the lights, the furniture, and the special finishes.

 

shaffiq and yang founders of onestop

HM: How do you go the extra mile for your clients?

We are always in touch with contacts in the Maldives, embarking on monthly visits to the Maldives for sales and after-sales purposes. Once we’re here, we’re engaging with people and finding out what’s happening. Whenever we hear of any new developments, we make it a point to reach out, let them know what we can do and do frequent follow-ups.

Value engineering is also something that we’re very strong at. This element has only strengthened over the years because we now have a soft furnishings company that does fabrics—which accounts for a huge portion of our furnishings

For projects that have been delivered, we engage in after-sales support. We speak to the project manager about any issues that have occurred and resolve them in the shortest time possible before more guests come onto the property. This is an area that garners appreciation from our clients because we make an effort in our identification and rectification of any issues. Ultimately, it boils down to the fact that we want our clients to get what they pay for, and more.

It’s a constant, proactive approach. For us, it’s all about being proactive rather than reactive, as the job isn’t all done and dusted at the moment of delivery.

 

HM: Are there any unique projects that Onestop has taken on?

Every project is so unique and special, due to the fact that we get so personally involved in the projects we take on.

But one of the more unique projects we’ve undertaken is Niyama Private Islands Maldives, specifically supplying loose furniture to its underwater bar, Subsix, which was designed by Poole Associates. For the chairs, which were designed to resemble the sea urchin, we experimented and then finally settled on common everyday material like rubber piping—but used it to create a piece of art.

 

HM: Do you have any repeat clients? If so, why do you think they go back to Onestop again and again?

Yes, and all our clients tell us the same thing: it’s a hassle-free process with Onestop. They can rely on us to successfully deliver according to project timelines, without discounting on product quality or service.

We guarantee our clients that we will manage any problem that comes up within 48 hours. We have successfully resolved almost all the problems that we’ve encountered in our 10 years in the business, be it major or minor. And that’s what every client wants to know: that at the end of the day, they can rely on us to solve any problems they have.

Most importantly, along the years, we’ve become friends with all our clients. There are hardly any formalities now. They can just pick up the phone and give us a call because they know that it will be taken care of.

onestop china furniture factory

 

HM: Do you have any expansion plans?

We’re always growing in terms of strengths, sales, and clientele, but Onestop is currently looking into expanding to a different market within Asia. This year, we have expanded to the Philippines and Thailand. We have investment plans for the Maldives as well, in areas of development and real estate.

Another area we’ve already expanded into, service-wise, is ID works, which will cover installation works of wall panels, countertops and feature walls in lobbies and waiting areas. This involves setting up an on-site workshop within reach of the project, and with the installation overseen and supported by our own specialised team.

Of course, we are constantly embracing new technology and exploring different manufacturing techniques, investing in the latest equipment to improve efficiency and quality. On top of that, we are in the process of setting up an Indonesian facility that will be owned and managed by us.

 

HM: Are there any guiding principles that Onestop abides by?

Honesty is our main policy. We tell our clients up front whether we can or cannot do something. Once we’ve taken on a job, what’s important is the commitment that we have to the client and the project.

We also believe in not giving up. We don’t leave our clients in the lurch; we go down the path of helping them tackle the problem. I think if you put enough time and effort into it, anything can be resolved.

Finally, we’re really in the business of building a relationship than anything else. It’s about the relationships we’ve built in the Maldives and around the world—that we want to keep.

 

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Onestop: Leading Supplier of Furniture to Maldives Tourism Industry

Originally pubslished on CorporateMaldives.com

Operating internationally and based in Singapore, the Onestop team has been in operation for almost a decade and is recognized as one of the region’s most experienced hospitality furniture manufacturer. Onestop is also the leading supplier of furniture to the Maldives.

Backed by 15 years of experiences and their own manufacturing bases, Onestop is able to provide the highest quality in custom-made furniture — in line with their client’s vision and requirements.

china furniture manufacturer - onestop china factory

From built-in works, lighting and other fixtures, Onestop has a trusted team of dynamic designers and engineers with unparalleled knowledge of furniture design and manufacturing. Never skimping on quality or specifications, Onestop’s raw materials are attentively selected and monitored at every stage of their transformation – from conception to final production. With a highly visible presence in the Maldives for almost a decade, Onestop is the first choice and the go-to furniture supplier for some of the most luxurious resort brands in the Maldives. Over the years, Onestop has become well-versed in furniture material selection and manufacturing techniques that best caters to the unique atmosphere and climate of the tropical islands.

On top of custom furniture manufacturing, Onestop provides a wide spectrum of custom furniture services – from material sourcing to project management for FF&E (furniture, fixtures and equipment); which covers the entire furnishing of a hotel and handles all shipments to anywhere worldwide. As part of Onestop’s commitment to providing the highest quality possible every time, they work closely with all their manufacturing partners within Asia-Pacific and currently owns and manages a manufacturing plant in China. Onestop’s direct management of their manufacturing operations and its various departments enables the company to have a more stringent control over quality and time management.

Some of our notable clients in Maldives include renowned resorts such as Kurumba Maldives, Milaidhoo Island Maldives, Kandima Maldives and Sheraton Maldives Full Moon Resort & Spa.

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